Responsibilities:

The Venturi Wireless Customer Support Engineer will be a distinguished member of the Customer Operation / Engineering Department and as such will join as a member of a group of talented Support Engineers in providing excellent Tier 1, 2, and 3, support for our Carrier Customers. The candidate for this position will be deeply involved in network design, problem reporting, problem resolution, configuration, implementation and management of our customer deployments. The candidate will also interact directly with the carriers as the primary point of contact for whichever deployments are under their charge.

Required Qualifications:

	2+ years experience Network engineering / Customer Support
	Extensive experience using Switches, Routers, Load Balancers, Network Analyzers and other such gear
	Experience designing, implementing and supporting Data Networks
	A thorough understanding of TCP, UDP, and RF Networks
	A proven track record in handling customer issues in a timely manner
	The successful candidate will be self-motivated and demonstrate excellent problem solving skills

Desired Qualifications:

	Familiarity with Data Optimization concepts
	Experience administering Linux systems
	Experience with Data performance reporting (i.e. SNMP)
	Detail oriented and methodical engineer with excellent verbal and written communication skills.
	Ambitious self-starter with a get-it-done attitude who strives for results and performs well under pressure

Education Requirements:

Bachelors in Computer Science or Electrical Engineering.
Masters in CS a plus.

We prefer to receive resumes via e-mail. Be sure to reference the job title and number with any correspondence.

	Please e-mail your resume to jointheteam@venturiwireless.com
	Fax your resume to "Human Resources" (408) 215-5105
	Mail your resume to: Venturi Wireless Attention: Human Resources 1320 Chesapeake Terrace Sunnyvale, CA 94089-1100

Venturi Wireless insists on fair, non-discriminative treatment for all employees, in recruitment and in selection for promotion or training opportunities, irrespective of race, color, nationality, age, sex, ethnic origin, marital status, disability or religion. Individuals at every level share responsibility for maintaining a culture which is built on open, supportive and positive relationships, free from prejudice, stereotyping and unfair bias

Principals Only